CartoDB.js v3.15 is no longer being actively developed. Major bugs will be addressed as needed.
You can check out the new release of CARTO.js v4 in the documentation and its support options.
However, if you feel stuck, there are many ways to find help.
- Ask a question on GIS StackExchange using the
- Report an issue in Github.
- Enterprise Plan customers have additional access to enterprise-level support through CARTO’s support representatives.
If you just want to describe an issue or share an idea, just send your feedback.